Help

General Enquiries

Getting in touch with us is very easy! We have various ways of helping you get through to one of our friendly members of staff, to find out more please visit our contact page.

We use Square as our main checkout provider. Square is one of the biggest payment gateways on the internet, it’s totally secure so you know your details are 100%. Square accepts the following payment methods; VISA, MasterCard & American Express.

We also have an option for you to transfer the amount due to us through a BACS payment.

We also offer PayPal as a choice of payment.

From time to time we may offer you a discount code to enter in our checkout, you’ll be able to find these on the homepage of our website, through newsletters or on our social media.

Our customer service are very knowledgeable and will be able to help you if you have any queries or concerns about a project you’re currently working on. You may need help knowing which products to choose or what works best, whatever the questions, we’ll do our very best to answer it!

Delivery Information

We aim to have your delivery with you on the next working day. Please refer to our delivery page for more information.

We charge a flat rate of £20 per order wherever you are in the United Kingdom. Fore more information please refer to our delivery page.

We currently don’t offer Free delivery, however, we may do in the future. Subject to offers & promotions. Keep checking the website!

Account Help

If you’ve forgotten your password, don’t worry! Simply click ‘Forgotten Password’ on the login screen and follow the on-screen instructions.

You can change your delivery/billing address by following these instructions. Click on ‘My Account’, then ‘Addresses’ and then click the ‘Edit’ button above both address.

You can view your past orders by click on ‘My Account’ and then ‘Orders’.

You can change your payment details by clicking on ‘My Account’, then ‘Payment Methods’ and then you can choose whether to edit, delete or add a payment method.

Website Enquiries

You can easily search for a product by typing in the long rectangular box at the top of every page.

When you’ve clicked on the product you want, simply click ‘Add to Basket’ or if you hover over the product image, you can click the ‘basket’ icon and the product will be added straight away!

We currently don’t ship orders outside of the U.K., however if we are able to do so in the future we’ll update the site to let our customers know.

You are 100% safe shopping online with us! We’re as safe as a bank! We also have our green padlock assigned on the address bar for your reassurance.